1. Terms and Conditions of Use (T&C)

1.1 Identity

The website is owned by RFT CUSCO S.A.C., with RUC 20516949377 and address at Jr. Flora Tristán Nro. 310, Bloom Tower Building, int. 2101. Magdalena del Mar, Lima, Peru.

1.2 Purpose and Services

Through the website, the restaurant offers:

  • Information about the menu and prices.
  • Online reservation system.

1.3. Prices and Payment Receipts

  • All prices include General Sales Tax (IGV).
  • The restaurant will issue an electronic Sales Receipt (Boleta de Venta) or Invoice (Factura) as requested by the customer at the time of purchase.

2. Privacy Policy and Processing of Personal Data

2.1. Informed Consent

In accordance with Law No. 29733, the user freely, previously, expressly, and unequivocally authorizes the processing of their personal data provided through this website.

2.2. Data Bank

The data will be stored in data banks owned by the Restaurant, named:

  • "Customers" (for purchases).
  • "Complaints Book" (by legal mandate).
  • "Prosperity/Marketing" (only if the customer accepts advertising).

2.3. Mandatory Purposes

Your data will be used to:

  • Manage table reservations.
  • Address complaints or claims.
  • Comply with tax obligations.

2.4. Optional Purposes (Marketing)

Only if you check the acceptance box ("I want to receive promotions" checkbox), we will use your data to send offers, satisfaction surveys, and news. You may revoke this consent at any time.

2.5. Data Transfer

Data may be shared with third parties strictly necessary for the service (e.g., payment gateways such as Niubiz/Izipay and courier companies for delivery).

3. Cookie Policy

We use cookies to improve the browsing experience.

  • Essential: For the operation of the shopping cart and login.
  • Analytics: To measure web traffic (Google Analytics).
  • The user can configure their browser to reject cookies, but this may limit website features.

4. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You can exercise your rights over your data by sending a request to contacto@casacusquena.com or at our physical office mentioned in section 1.1. You must attach a copy of your National Identity Document (DNI).

5. Virtual Complaints Book

In compliance with the Consumer Protection and Defense Code, we make available to you the Virtual Complaints Book [INSERT LINK TO FORM]. The response period will be a maximum of 15 business days.